Staff Directory

Emilio Hernandez

Senior Financial Sector Specialist

Emilio Hernandez explores digital financial solutions for last-mile clients. He leads work on inclusive digital distribution networks and the impact financial inclusion has on poor people’s lives. He provides technical guidance to better understand the financial behavior and needs of underserved client groups, like smallholder families, and to experiment with providers on innovative strategies and products that meet those needs.

Before joining CGAP, Emilio led technical cooperation programs focused on inclusive rural and agricultural finance at the Food and Agriculture Organization of the United Nations overseeing field interventions in Latin America, Africa, and Asia. He also oversaw business operations for a large international agricultural technology company throughout Central America. He has a Doctorate degree in Agricultural Economics and Development Finance from The Ohio State University.

By Emilio Hernandez

Blog

Financial Inclusion 2.0: Generating New Evidence to Maximize Impact

Despite extensive research, the financial inclusion sector still lacks a clear understanding of what works, when, and for whom. Financial services' impact varies widely, highlighting the need for new research and more nuanced insights.
Blog

How Can Regulators Enable Last-Mile Agent Networks?

Extensive and inclusive cash-in/cash-out (CICO) agent networks are key to ensuring DFS access in rural areas. Regulators play an essential role here by enabling DFS providers to innovate agent network models that are sustainable in rural areas.
Blog

Cash vs. Digital? Unleashing the Power of DFS through Agent Networks

The rise of DFS has sparked debate on cash's future in developing economies. But, despite increasing adoption of DFS, cash prevails in most global economies, emphasizing agent networks' crucial role as enablers rather than disruptors.
Research

Women Agents for Financial Inclusion: Exploring the Benefits, Constraints, and Potential Solutions

This working paper explores the benefits of having more women agents, the challenges they face, and potential solutions to promote their participation. It highlights that engaging women agents does not compromise performance and offers collaborative solutions for stakeholders to remove barriers and unlock the full potential of women in the DFS ecosystem.
Research

A Technical Guide to Unlock Agent Networks at the Last Mile

This guide outlines five key actions for DFS providers, regulators, and funders to expand rural CICO agent networks based on CGAP's global experience. These actions include building a vision for rural expansion, optimizing investment strategies for rural agents, and capturing the potential of women agents.