Kate McKee

Kate McKee formerly led CGAP’s initiative on responsible digital finance, which seeks to ensure transparency and safety for customers through forward-thinking industry standards and proportional regulation. She also led policy and advisory work on consumer protection, as well as Graduating the Poor into Sustainable Livelihoods initiative, which promotes scaling up of a holistic model that has achieved rigorously-documented gains in income, consumption, assets, and other aspects of well-being for participating extreme poor households in multiple countries around the world.

Following assignments with the Ford Foundation in West Africa and New York, Kate worked for 12 years in delivery of innovative financial services in the United States, including leading the team that started up a new federal initiative to finance Community Development Financial Institutions. She then headed up the Microenterprise Development office at the US Agency for International Development (USAID). Kate is a development economist (MPIA Princeton University). 

By Kate McKee

Research

Digital Consumer Credit: Four Ways Providers can Improve Customer Experience

CGAP partnered with six digital credit providers to identify opportunities to increase transparency over terms and conditions, improve loan repayments, manage credit risk, and help product sustainably. 

Research

Consumer Protection in Digital Credit

CGAP’s experiments with a diverse range of financial service providers have found that innovative approaches to digital credit improve the products and are not only the right thing to do in protecting consumers, but often a wise business decision.
Blog

503.2 Million Reasons to Tackle Data Protection Now

Conducting financial affairs digitally does not come without risks, evidenced by recent privacy breaches around the world. CGAP is exploring relevant issues in data protection, along with potential solutions that could build trust and improve value for customers, providers and societies.
Research

Doing Digital Finance Right

This Focus Note explores consumer risk in digital finance—-particularly through the lens of lower-income and less-experienced consumers.
Blog

Five Bright Ideas for Responsible Digital Finance

Delivering financial services via digital means is growing at a blistering pace, and many are asking how can be accelerated to reach more underserved customers. At the same time, we must ensure that these services are being delivered fairly, transparently, and safely.