Tanaya Kilara is a member of the Clients and Products team, leading work on youth financial services and translating consumer insights into better delivery. She joined CGAP in 2010, bringing rich operational experience from a previous position serving as part of the start-up team for an urban microfinance institution in India. In her four years there, she was instrumental in building the business plan, bringing in equity investors, designing financial products, and managing sales and operations. At CGAP, she has been working on studying the business case for youth savings and on developing a more nuanced understanding of how financial inclusion providers can source and act on client insights. She has an MBA from the Wharton School and a Bachelors Degree with Honors in Economics from St. Stephen’s College, Delhi. Ms. Kilara speaks three Indian languages in addition to English.