Blog

26 May 2016
Business women at a Jordan Loan Guarantee Facility workshop
Women entrepreneurs in the Middle East face greater challenges than men in trying to access financial services. Providing women-owned SMEs with specific types of support will work to promote inclusive economic growth in the region.
25 May 2016
Smiling woman, India
A delightful customer experience–rooted in a deep understanding of customer needs–is key for any FSP looking to increase use of services among low-income customers. Where to start, and how to do it effectively? A new Customer Experience Playbook offers insights.
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23 May 2016
Woman looks at a mobile phone in a field in Belarus
It is increasingly important to ensure that digitally-stored funds are protected against the failure of institutions offering these products. The indirect (or 'pass-through') approach to deposit insurance is raising questions with big implications for financial inclusion.
16 May 2016
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Data and visual from OpenSignal’s “Android Fragmentation 2015 Report”
Across emerging markets, smartphone adoption is opening up an increasingly clear opportunity for multifaceted financial services. However, a range of technical constraints still hold some users back. Here are three ways to optimize for a more inclusive future.
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