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30 January 2018
1 comment
A QR code beside a cash register in Shanghai, China
QR codes are gaining traction in China as a way to make digital payments, but will they catch on in other countries?
11 January 2018
1 comment
A busy train station platform in Tianjin, China
What's the secret to Alipay and WeChat Pay's success in mobile payments? Creating in-app universes of bundled services has played a big role by making mobile payments more useful to customers.
30 November 2017
5 comments
QR codes last year facilitated $2.5 trillion in retail payments in China, and their use is gaining momentum in countries like India. But how do they work? And what is their potential to increase financial inclusion?
15 August 2017
2 comments
What happens when financial services providers begin thinking of agents as customers? Follow the story of AMK, a microfinance institution in Cambodia, as it embarks on this journey.
30 May 2017
3 comments
An SMS conversation via Juntos
Pilots with mobile money providers in the Philippines and Paraguay showed that simple SMS messaging can increase mobile wallet transactions.
16 November 2016
1 comment
Man looks at a mobile phone, China
Digital technologies are changing the financial inclusion landscape worldwide by revolutionizing access to finance, connecting hundreds of millions to formal financial services for the first time. Financial market regulators, supervisors and overseers are racing to keep pace with these developments.
18 October 2016
Human-centered design meeting for Wave Money Myanmar
Myanmar has experienced remarkable growth in smartphone penetration compared to other frontier markets. A partnership between Wave Money, CGAP and Small Surfaces is leveraging human-centered design to build a digital finance app, seeking to capitalize on this opportunity to reach the unbanked.
17 October 2016
1 comment
UNSGSA, H.M. Queen Máxima of the Netherlands with H.E. Joko Widodo, President of Indonesia
The recent visit to Indonesia by the UN Secretary-General’s Special Advocate for Inclusive Finance for Development (UNSGSA)–H.M. Queen Máxima of the Netherlands–provided a unique opportunity to better understand key accomplishments, challenges and opportunities for financial inclusion in the country.
14 October 2016
Graph: Paying for school
The inability to pay fees and other education expenses keeps many children out of school. What is the extent of these challenges, who is affected and what kinds of financial services could help?
03 February 2016
2 comments
Over half of 40 new Graduation projects are being implemented by governments. Some are adjusting the approach or integrating technology to make it more efficient and easier to scale.

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