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11 January 2018
1 comment
A busy train station platform in Tianjin, China
What's the secret to Alipay and WeChat Pay's success in mobile payments? Creating in-app universes of bundled services has played a big role by making mobile payments more useful to customers.
30 November 2017
5 comments
QR codes last year facilitated $2.5 trillion in retail payments in China, and their use is gaining momentum in countries like India. But how do they work? And what is their potential to increase financial inclusion?
20 November 2017
2 comments
Farmer motorcycles down dirt road in rural Mozambique
Payment schemes like Visa and Mastercard emerged from banks agreeing to the terms needed to safely and efficiently exchange payments. What rules should digital payments providers follow?
14 November 2017
Senegalese business woman
Interoperability makes it possible for customers to transact freely without compatibility issues, but its benefits don't end there. Here are three ways interoperability can advance financial inclusion.
01 November 2017
2 comments
A merchant sells tea
Payments providers in emerging markets could earn billions if more merchants start accepting digital payments. But what are the opportunities for poor customers?
05 October 2017
Shifting retail payments away from cash to digital instruments will require strong buy-in from end customers, who tend to like cash. How might they be persuaded?
18 September 2017
Craftswoman in Ecuador
Bundling digital payments with services that address common challenges for merchants could expand access to finance for small businesses.
07 September 2017
8 comments
The card industry once faced a challenge in retail payments familiar to today’s mobile money providers: competitors were building their own acceptance networks, limiting the usefulness of their services. The card industry’s solution could hold a valuable lesson for today.
19 June 2017
Lolem, a widow and mother of four children, sells goods to Bamba Chakula recipients in a refugee camp in Kenya.
Lolem Boyo Emilat is a trader in Kenya’s Kalobeyei settlement, where mobile payments have transformed her small business. Could bringing mobile money to more traders like Lolem be an overlooked opportunity to advance financial inclusion?

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