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12 June 2018
Woman uses her fingerprint to take an instant loan in Madagascar
Biometric technologies are facilitating the rise of collaborative customer due diligence. It is crucial to understand all aspects of biometric solutions – security, cost, convenience, inclusiveness and accuracy – and how prioritizing one may come with trade-offs to others.
15 May 2018
1 comment
Man on the street in Kailahun, Sierra Leone
Sierra Leone's approach to setting up a regulatory sandbox for financial inclusion holds important lessons for other countries.
Countries: 
04 April 2018
6 comments
Kenya's pricing transparency rules have made customers more aware of the costs of using certain digital financial services, according to a new CGAP survey.
27 March 2018
A family uses a mobile phone in India
Just like customers themselves, providers deeply value the protection and security of the customer data they hold. They just have different reasons.
27 December 2017
Ugandan smallholder without a bank account holds lock box where he keeps his savings
Here's what you need to know about Uganda's new financial inclusion strategy, which aims to cut financial exclusion from 15 to 5 percent by 2022.
05 December 2017
1 comment
Cooking up a storm
While data breaches in high-income countries dominate the news, data protection is also emerging as a major issue in lower-income countries. Here are six key questions to ask when evaluating a country’s legal protections for its citizens’ personal data.
26 October 2017
6 comments
Children use a computer in rural India
The Equifax data breach that exposed 145 million people's personal information holds two big lessons for developing countries: avoid centralized databases and let consumers control their own data.
21 August 2017
4 comments
Kenyan woman with mobile phone
In a CGAP and M-Kopa pilot in Kenya, customers with greater control over their credit histories took up more credit and were more likely to pay it off in full.
25 May 2017
3 comments
A woman in Ghana uses a phone while making food
As mobile money continues to evolve, new kinds of fraud are emerging. Here are some steps that providers and regulators can take to keep up.

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