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19 October 2017
A Fenix customer repays their solar home system loan using mobile money.
Pay-as-you-go solar lenders have developed a uniquely flexible financial product that benefits low-income customers with erratic incomes.
11 October 2017
A newly recruited MyAgro vendor (agent)
Using mobile technology to empower agents to do more than collect payments, a Senegalese agridealer grew sales, cut costs and made its customers happier.
05 October 2017
Shifting retail payments away from cash to digital instruments will require strong buy-in from end customers, who tend to like cash. How might they be persuaded?
03 October 2017
Bank accounts today once again outnumber mobile money accounts in Kenya -- by over 30 percent. Innovations like PesaLink have helped banks achieve this growth, showing that banks can thrive in the face of mobile money.
20 September 2017
Tanzanian merchant
A behavioral economics experiment in Tanzania increased customers' savings by up to 11 percent using SMS messages about the balances of better savers.
18 September 2017
Craftswoman in Ecuador
Bundling digital payments with services that address common challenges for merchants could expand access to finance for small businesses.
07 September 2017
6 comments
The card industry once faced a challenge in retail payments familiar to today’s mobile money providers: competitors were building their own acceptance networks, limiting the usefulness of their services. The card industry’s solution could hold a valuable lesson for today.
05 September 2017
4 comments
Solar lamp
What's the value of lighting a home? For many low-income pay-as-you-go solar customers, it is not necessarily about saving money or generating income.
Countries: 
28 August 2017
2 comments
Mobile money transaction
Mobile money fees are often viewed as a barrier to financial inclusion, but they can play an important role in building healthy markets for digital financial services.
15 August 2017
2 comments
What happens when financial services providers begin thinking of agents as customers? Follow the story of AMK, a microfinance institution in Cambodia, as it embarks on this journey.

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