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21 February 2017
Man on street looks at mobile phone, Brazil
Small and medium banks in Brazil are starting to take advantage of new regulations that make it easier to adopt fully digital business models. What impact might this development have on financial inclusion in the longer term?
15 February 2017
Smiling woman in field, India
India is currently considering a universal basic income (UBI) scheme in which the government would guarantee a minimum income for all citizens. What are the key points of the UBI debate? What could UBI mean for financial inclusion in India?
08 February 2017
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Digital credit quote
As digital credit expands rapidly in East Africa and elsewhere, offering credit responsibly is becoming increasingly important. These insights from Kenyan merchants who use Kopo Kopo’s Grow cash advance product point toward some best practices for digital merchant credit.
01 February 2017
Chart: Impact in platform customer base
From Twitter to Walgreens, companies across diverse industries have seen their businesses grow after deciding to share their online services with external firms. Does a similar strategy make sense for digital payments providers too?
17 January 2017
Graphic: Smartphone user testing screen
Smartphone use in Pakistan has grown steadily, but low-income, less educated, and female customers lag in smartphone adoption and ownership. GRID Impact's user research lends insights into how to better serve and design for these population segments.
09 January 2017
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Woman on mobile phone, Rwanda
Interoperability can greatly expand the reach and usefulness of financial services for the poor. What do regulators need to know about the complex interplay between interoperability and financial inclusion?
27 December 2016
Woman accesses IREMBO on computer, Rwanda
Digitizing high-frequency or high-volume payment flows–especially to and from government–can support the growth of a national payments ecosystem and progress towards universal financial inclusion. In Rwanda, several initiatives are developing technology-enabled delivery of government services and digitization of corresponding payments.
22 December 2016
icons depicting p2g payment
Person-to-government (P2G) payments receive considerably less attention from the global financial inclusion community than payments such as person-to-person or government-to-person. A new report aims to address this gap and to provide a roadmap for future P2G payment digitization efforts.
21 December 2016
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Map of CGAP's 20-country interoperability scan
For most practitioners, interoperability brings to mind the technical tools that allow modern payment systems to work together. CGAP’s new global scan on digital financial services interoperability makes it clear that exchanging payments is about much more than technical connections.
13 December 2016
Sample e-tax card
Governments are increasingly using payments and identity technology to shift cash-based transfer payments into digital channels. A new Centre for Global Development paper argues that exploiting the full range of policy levers enabled by these technologies can improve public service delivery and reduce poverty.


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