Designing appropriate and affordable financial solutions for smallholder households can be difficult. In collaboration with IDEO.org and Dalberg’s Design Impact Group, CGAP will draw on its experience to apply human-centered design (HCD) to smallholder product design.
Nick Meakin of Urwego Opportunity Bank (UOB) discusses how Rwanda's first and largest microfinance bank is using a human-centered approach to designing financial products that better meet the needs of smallholder farmers.
For the world’s smallholder families, risk is an ever-present part of daily life. Minimizing the risk of trying digital financial services was one of the key takeaways from CGAP’s four smallholder-focused human-centered design projects.
I’ve been intrigued to see several recent new stories spouting off about the grandiose vision of a cashless society. To a certain extent I thought we had moved past this debate. While recognizing it as desirable, this high and mighty goal seems somewhat unattainable, at least in the short to medium term.