Recently CGAP has worked in three countries with a variety of partners to generate demand-side insights and design innovative products that work better for low-income households, using what has come to be known as “human-centered design."
Nearly 30 million Mexicans live in rural communities and lack basic infrastructure. As Telecomm brings basic mobile banking services to rural communities, we hear how users benefit from using these accounts in their daily lives.
Madagascar is among the poorest countries in Africa and also ranks low on the continent for financial inclusion. However, there is a great deal of innovation taking place in the country targeted at people living in rural areas.
The branchless banking market in Ghana is promising but has not gained traction as expected. CGAP and Tigo Cash decided to collaborate in order to better understand what’s preventing Ghanaian customers from actively using mobile money.