There is no evidence that MFIs or their customers are driving the development of m-banking. MFIs that are successfully leveraging m-banking tend to be in countries where an m-banking service is already widely used.
Even though "cash-lite" is a buzzword in financial inclusion, usage data from M-Pesa suggests that the goal of going "cashless" may not be aligned with the needs of people at the base of the income pyramid.
While the founders of EasyPaisa guessed that they would reach a reasonable volume of customers through OTC services, they did not guess that OTC remittances would be the dominant activity by far for EasyPaisa's customers.
Voice corridors aren't direct predictors of mobile money hotspots. But, this information can be valuable to mobile providers launching new services, since voice and mobile money corridors often overlap in new markets.
In Thousand Islands, Indonesia, financial access is virtually nonexistent. Since most residents have mobile phones, the introduction of branchless banking could bridge the access gap and help improve the lives of the islands' residents.