The Kenyan Financial Diaries project found that many poor households prioritized savings over liquidity when it came to their household budgets. Many viewed this as the way to get out of poverty and secure a longer term future.
Smallholder farmers are among the most financially excluded of all client segments. Understanding their particular needs is an important step in helping financial service providers to develop appropriate and effective products that serve them effectively.
In Kenya, many digital financial service providers do not disclose to consumers the costs of products. On October 29, the Competition Authority of Kenya announced an important new standard for pricing in digital financial services.
Madagascar is among the poorest countries in Africa and also ranks low on the continent for financial inclusion. However, there is a great deal of innovation taking place in the country targeted at people living in rural areas.
The branchless banking market in Ghana is promising but has not gained traction as expected. CGAP and Tigo Cash decided to collaborate in order to better understand what’s preventing Ghanaian customers from actively using mobile money.