Consumer Risks in Digital Credit: Building the Evidence Base

Digital credit is expanding rapidly in many leading digital finance markets. Consumers now have the ability to access credit instantly from their phones and app screens. But these products are often costly and do not always adhere to key consumer protection principles such as transparency, suitability and data privacy. This blog series shares some of the first evidence measuring consumer risks in digital credit and explores innovative solutions being pioneered by lenders and policymakers in leading digital credit markets.

Posts in this series

Kenyan woman with mobile phone
21 August 2017
In a CGAP and M-Kopa pilot in Kenya, customers with greater control over their credit histories took up more credit and were more likely to pay it off in full.