Digitizing Person-to-Government Payments: Global Landscape in 2016

At an estimated USD $8 trillion across the globe and USD $375 billion in low-and lower-middle-income countries alone, person-to-government (P2G) payments make up a significant part of the payments landscape. Digitizing these payments brings benefits for governments, financial service providers and consumers. CGAP and Karandaaz Pakistan embarked on a joint effort with the help of Dalberg Global Development Advisors to identify and examine some of the most interesting and informative digital P2G payment efforts from across the globe and explore their potential to advance financial inclusion. The results have recently been published in:

This blog series analyzes some of the results of the report in greater detail. The series explains what is meant by digital P2G payments, looks at some of the best practices for digitizing payments to expand reach to bottom-of-the-pyramid customers, examines in detail Rwanda’s Tap and Go digitized transport payment system, compares the digital government payment platforms of Jordan and India and explores a single P2G use case end-to-end.


Posts in this series

Woman accesses IREMBO on computer, Rwanda
27 December 2016
Digitizing high-frequency or high-volume payment flows–especially to and from government–can support the growth of a national payments ecosystem and progress towards universal financial inclusion. In Rwanda, several initiatives are developing technology-enabled delivery of government services and digitization of corresponding payments.
icons depicting p2g payment
22 December 2016
Person-to-government (P2G) payments receive considerably less attention from the global financial inclusion community than payments such as person-to-person or government-to-person. A new report aims to address this gap and to provide a roadmap for future P2G payment digitization efforts.
Karandaaz report cover
26 October 2016
Karandaaz Pakistan recently undertook the first-ever systematic review of digital person-to-government (P2G) payment efforts from across the globe. What did they find, and what are the implications for future P2G digitization efforts?
Countries: