Taking a Look at OTC vs. Wallets

This series will examine the business decisions involved when weighing over-the-counter transactions (IOTC) with electronic wallets when it comes to making mobile payments. OTC transactions occur when the sender or receiver does not use their own account, whereas wallets are when clients use their own electronic to send or receive payments.

A man fixes a wheel on a rickshaw
28 October 2013
14 comments
E-wallet use is becoming more common in Bangladesh. However, OTC transactions are still very popular and will likely remain so until the process of opening an e-wallet account and using it regularly become easier for and more attractive to the poor.
10 October 2013
4 comments
While the founders of EasyPaisa guessed that they would reach a reasonable volume of customers through OTC services, they did not guess that OTC remittances would be the dominant activity by far for EasyPaisa's customers.
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An Indonesian farmer is working
24 September 2013
5 comments
Far from replacing cash, mobile money has made cash much more efficient.
19 September 2013
2 comments
Cashless goals are too focused on designing products that make people want to switch to e-money, even though most still prefer cash.
17 September 2013
4 comments
Even though "cash-lite" is a buzzword in financial inclusion, usage data from M-Pesa suggests that the goal of going "cashless" may not be aligned with the needs of people at the base of the income pyramid.
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