Blog

21 August 2017
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Kenyan woman with mobile phone
In a CGAP and M-Kopa pilot in Kenya, customers with greater control over their credit histories took up more credit and were more likely to pay it off in full.
17 August 2017
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Regulatory sandboxes are now being used to spur FinTech innovations in 18 countries. What impact could these new regulatory tools have on financial inclusion going forward?
15 August 2017
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What happens when financial services providers begin thinking of agents as customers? Follow the story of AMK, a microfinance institution in Cambodia, as it embarks on this journey.
10 August 2017
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Customer research and work with financial services providers across Africa and Asia show that customers are looking for four things when they engage with finance: choice, respect, voice and control.

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