20 June 2010
Back office management is a source of such stress for many MFIs that it’s exciting to see MFIs trying new and innovative ways of addressing these issues. Sahayata’s back office strategy includes not only technology, but also people and processes.
16 June 2010
A few weeks ago, CGAP released a study comparing the prices of 16 branchless banking pioneers and 10 traditional banks across eight use cases. We found that the average monthly cost of using a branchless banking service is $3.90 (PPP adjusted) compared with US$4.80 when using a traditional bank. The conclusion: branchless banking is cheaper than traditional banking, but the gap is not as wide as some may think.
14 June 2010
For all the talk about financial services over mobile technology and our aspirations for a cashless society, it is striking to me how far the economies in the U.S. and Europe still have to go.