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26 January 2017
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Man works with dried fish, India
India has put in place virtually all of the supply-side factors that should make low-cost financial services available for all. But the big question right now is the customer. The next year will be telling in how the adoption of digital financial services unfolds.
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25 January 2017
Women at a self-help group rally in Madurai, India.
The rapid growth of microfinance in India has led to concerns about a repayment crisis. Some have tempered these worries by pointing to low delinquency rates. But do low delinquency rates tell the whole story?
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18 January 2017
Woman farmer, Kenya
New research shows that access to basic financial services via M-PESA made a difference in Kenya, lifting 2 percent of households out of poverty. Were mobile phones or proximity to agents crucial elements driving the change?
17 January 2017
Graphic: Smartphone user testing screen
Smartphone use in Pakistan has grown steadily, but low-income, less educated, and female customers lag in smartphone adoption and ownership. GRID Impact's user research lends insights into how to better serve and design for these population segments.
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