13 January 2016
This working paper aims to provide insights on the role that effective competition and competition policy play in developing MFS, and in turn promoting financial inclusion using Kenya and Tanzania as case countries.
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English (31 pages)
27 October 2015
This Technical Guide is designed to enable policy makers with jurisdiction over market conduct issues, consumer protection organizations, and development agencies to conduct mystery shopping exercises.
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English (108 pages) | Japanese (102 pages)

From Our Blog

BOMA Mentor uses tablet to collect data, Kenya
20 October 2016
In 2013, the BOMA Project started moving to a digital data collection system for its programs in Kenya. This system has made data collection less costly, more timely and more reliable, with greater accountability translating into improved results for program participants.
Graph: Paying for school
14 October 2016
The inability to pay fees and other education expenses keeps many children out of school. What is the extent of these challenges, who is affected and what kinds of financial services could help?