This Focus Note presents the evidence gained from a comprehensive study of the experiences in developing and implementing e-payment schemes linked to financial inclusion in Haiti, Kenya, the Philippines, and Uganda.
To serve the unbanked, mobile financial service providers continue to rely on USSD technology to bring innovations like mobile money to the unbanked. CGAP research in Kenya and Tanzania identified several competition-relevant issues in USSD access.
Kopo Kopo enables more than 10,000 merchants to accept mobile payments from their customers. As Kopo Kopo considers consumer protection risk areas, they identified key concerns and questions in each which they are working on addressing.