Kenya

Publications

29 December 2017
This paper uses research and interviews with customers to understand the value they derive from PAYGo solar, why they decided to purchase it, how they were able to afford and pay for it, and whether they considered the product a “good deal” in the end.
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English (43 pages) | French (48 pages) | Spanish (46 pages)
25 September 2017
This Working Paper explores three approaches banks in Kenya have used to respond to mobile money. While nonbank mobile financial services can fundamentally reshape the financial sector in a developing market, as they have clearly done in Kenya, mobile services need not represent an existential threat to the traditional banking industry.
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English (12 pages) | French (14 pages)

From Our Blog

04 April 2018
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Kenya's pricing transparency rules have made customers more aware of the costs of using certain digital financial services, according to a new CGAP survey.
Registered nurse vaccinates a child for polio in Beirut, Lebanon
12 December 2017
Digital finance is just beginning to realize its potential in the health care sector. Take a look at some early examples of how digital financial services are contributing to the goal of universal health coverage.