29 April 2016
This research paper covers the “Financial Inclusion for the Rural Poor Using Agent Networks” project, which was conducted to gain a better understanding of the impact of different strategies to promote financial inclusion among rural poor households in Peru.
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English (14 pages)
27 October 2015
This Technical Guide is designed to enable policy makers with jurisdiction over market conduct issues, consumer protection organizations, and development agencies to conduct mystery shopping exercises.
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English (108 pages) | Japanese (102 pages)

From Our Blog

Man looks out of a kiosk, Peru
20 July 2016
Is the challenge of replicating the success of the M-Pesa model in Kenya more about implementation and management or about context and market structure? In Latin America and the Caribbean (LAC), the evidence points to context.
24 March 2014
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In recent years, digitizing and delivering Government to Person social payments into individual recipients’ bank accounts has been considered a potential gateway to financially include significant numbers of poor people. A five-year project in Mexico is analyzed to help answer key questions.