30 September 2016
This study aims to map the market system for DFS in WAEMU, including key actors in supply and demand, rules (e.g., regulations for e-money, telecommunications, competition), and supporting functions (e.g., agent networks, information providers); identify systemic constraints or root causes that explain why the DFS market is currently not serving the needs of low-income populations; and identify opportunities for triggering systems-level change.
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English (132 pages) | French (149 pages)

From Our Blog

Man uses a mobile phone, Senegal
11 November 2016
CGAP recently interviewed representatives of 100+ organizations in Benin, Côte d’Ivoire, Senegal, Mali and Niger to better understand the market system for digital financial services in the West African Economic and Monetary Union (WAEMU). What have we learned?
A lady in Senegal uses a mobile phone
11 December 2014
Digital finance is advancing in WAEMU, but within the region there are eight countries all with unique markets facing disparate challenges. When it comes to mobile money and financial inclusion, the question for some is "where do you start?"