Greta Bull
Chief Executive Officer
Greta Bull is the CEO of CGAP and a Director at the World Bank Group. She has more than 18 years of experience in development finance.

Brian Richardson is the founding director and CEO of WIZZIT - and still opens accounts for unbanked people. It's all part of being customer-centric, he says.

Building a customer-centric organization is one thing. Transforming an existing organization into a customer-centric one is another.

Winners and finalists of the 2014 CGAP Photo Contest. 

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