Our Approach
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“CGAP's policy work focuses on building favorable policy and regulatory frameworks for financial service providers serving the billions of poor people worldwide who lack access to safe, appropriate and affordable financial services.” Tim Lyman, Team Leader, Government and Policy.
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Features
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Peru has been one of the leading countries in Latin America for prioritizing financial inclusion and, more importantly, putting these policies to action through new programs and policy reforms.
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More >
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Regulating Branchless Banking
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Branchless banking uses retail agents and new technologies (such as mobile phones) to provide financial services to the unbanked and underserved in a cost-effective manner.
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Consumer Protection
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As the range of financial products and service providers grows, the challenge will be to ensure that clients can make informed choices, products are designed to work for both the user and the provider, and mutual rights and obligations are understood and respected.
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Regulation & Supervision
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Many developing countries and countries with transitional economies are considering whether and how to regulate microfinance. Experts do not agree on all points but there is a surprisingly wide area of consensus.
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Role of Government
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Governments can play different roles in answering the needs of poor underserved clients. Known as the “3 Ps”, these roles include provider of financial services; promoter of improved financial service access and quality; and protector of financial consumers.
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