Our Approach
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"Technology is rapidly changing the way people can get basic financial services. However, even with the widespread availability and the promise of particular technologies, there is no guarantee that financial services will reach poor people. To ensure all poor people benefit from technology-enabled financial access, we need appropriate regulation and business models that can go to scale." - Steve Rasmussen, Program Manager.
The CGAP Technology Program is co-funded by the Bill & Melinda Gates Foundation and the UK Department for International Development (DFID).
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Country Notes
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CGAP has taken a close look at the branchless banking industry in a few key countries where we think the market conditions are right for branchless banking to dramatically increase access to financial services in the country as a whole. These countries are Brazil, Ghana, India, Mexico, Pakistan and South Africa as well as the countries making up the West African Economic and Monetary Union (WAEMU).
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Project Profiles
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To date CGAP has helped shape 14 projects with microfinance institutions, banks, mobile network operators, and payment system providers targeting millions of poor unbanked people in Colombia, Ecuador, India, Kenya, Maldives, Mongolia, Pakistan, Philippines, and South Africa.
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Technology Project Profiles:
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Does branchless banking lead to more and better financial services for low income and poor people? A new CGAP paper examines 18 branchless banking providers with more than 50 million customers in 10 countries.
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More >
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News and Events
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Using Mobile Money to Improve Healthcare: CGAP presented at the GSM World Congress in February on the role mobile money will play in developing mobile health solutions.
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Retail banking is going mobile: In October, CGAP moderated a session at FinNet on retail banking, featuring John Stanley from Equity Bank in Kenya, Mung-Ki Woo from France Telecom-Orange, and Nadeem Hussein from Tameer Microfinance Bank in Pakistan. Watch the video here
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Live Webcast During a Panel at IFC’s FinNet 2010: During a panel at IFC’s FinNet 2010, CGAP will host a live discussion with some of the world's leading mobile money providers (20 October 2010, 2:00 pm EST, 6:00 pm GMT).
If you are unable to attend in person, you can follow the discussion on a live webcast.
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More >
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Branchless Banking
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Branchless banking is the delivery of financial services outside conventional bank branches using information and communications technologies and nonbank retail agents, for example, over card-based networks or with mobile phones.
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Information Systems
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Strong information systems (IS) are the foundation of any financial institution. Yet many microfinance institutions struggle with their systems resulting in inefficiencies which limit their ability to grow and eventually take advantage of other technologies, such as branchless banking.
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