Our Approach
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"Technology is rapidly changing the way people can get basic financial services. However, even with the widespread availability and the promise of particular technologies, there is no guarantee that financial services will reach poor people. To ensure all poor people benefit from technology-enabled financial access, we need appropriate regulation and business models that can go to scale." - Steve Rasmussen, CGAP Technology Program Manager
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Branchless Banking in 2020
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Branchless Banking in 2020: How can government and private sector most affect the uptake and usage of branchless banking among the unserved majority by 2020? CGAP and DFID have begun a scenarios exercise to engage policymakers and leaders in telecoms and finance better understand what the next-generation issues might be in expanding access to finance using technology channels such as mobile phone networks and cards
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A new study from CGAP and GSMA projects that more than 364 million low-income, unbanked people could use mobile financial services in 2012.
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CGAP Technology Blog
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CGAP's blog on mobile banking, technology and access to finance.
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Branchless Banking
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Branchless banking is the delivery of financial services outside conventional bank branches using information and communications technologies and nonbank retail agents, for example, over card-based networks or with mobile phones.
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Information Systems
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Strong information systems (IS) are the foundation of any financial institution. Yet many microfinance institutions struggle with their systems resulting in inefficiencies which limit their ability to grow and eventually take advantage of other technologies, such as branchless banking.
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