CGAP logo

Our Approach

"Technology is rapidly changing the way people can get basic financial services. However, even with the widespread availability and the promise of particular technologies, there is no guarantee that financial services will reach poor people. To ensure all poor people benefit from technology-enabled financial access, we need appropriate regulation and business models that can go to scale."
- Steve Rasmussen, CGAP Technology Program Manager
Overview
Technology Project Profiles

Branchless Banking in 2020

Branchless Banking in 2020: How can government and private sector most affect the uptake and usage of branchless banking among the unserved majority by 2020? CGAP and DFID have begun a scenarios exercise to engage policymakers and leaders in telecoms and finance better understand what the next-generation issues might be in expanding access to finance using technology channels such as mobile phone networks and cards


Publications

The Role of Mobile Operators in Expanding Access to Finance
Banking on Mobiles: Why, How, for Whom?
Banking Through Networks of Retail Agents
The Early Experience with Branchless Banking
More Technology Publications >>

A customer exchanges cash for GCASH at a mobile phone banking agent in Tagbilaran, Philippines. When asked what additional services they would be likely to try over mobile money, low-income users enthusiastically said savings (65%).

Mobile Banking: From Concept to Reality

A new study from CGAP and GSMA projects that more than 364 million low-income, unbanked people could use mobile financial services in 2012.


News and Events

Webinar on information systems for microfinance: CGAP online webinar presented results of a new survey on MIS for MFIs. (June 3, 2009. 12:30pm - 2pm EDT.)

GSMA Mobile Money Summit 2009: Mobile banking can bring low-cost financial services to millions of people, especially in developing countries where banking services are not readily available. This event will provide the insights, solutions and connections to make the most of this global phenomenon. (Barcelona, June 22-25)

CGAP and WIZZIT partner on mobile banking for poor people in rural South Africa: CGAP, a microfinance group based at the World Bank, is supporting WIZZIT Bank to deliver banking services to poor people in South Africa’s small towns and rural areas. WIZZIT is a division of the South African Bank of Athens Limited.

More >

CGAP Technology Blog

CGAP's blog on mobile banking, technology and access to finance.
CGAP Technology Blog

Branchless Banking

Branchless banking is the delivery of financial services outside conventional bank branches using information and communications technologies and nonbank retail agents, for example, over card-based networks or with mobile phones.
Agents
Mobile Banking
Branchless Banking Policy

Information Systems

Strong information systems (IS) are the foundation of any financial institution. Yet many microfinance institutions struggle with their systems resulting in inefficiencies which limit their ability to grow and eventually take advantage of other technologies, such as branchless banking.
Information Systems
IS Fund
Software Listings and Reviews
© 2009 CGAP: Consultative Group to Assist the Poor. All Rights Reserved | Contact Us | Disclaimer | Privacy Policy | Site Map