Branchless Banking Regulations, issued by the Banking Policy & Regulations Department of the State Bank of Pakistan, contain guidelines for branchless banking in Pakistan.
The guidelines are divided into the following sections:
- Introduction;
- Definitions;
- Permissible Branchless Banking Models and Activities;
- Risk-Based Customer Due Diligence;
- Key Roles & Responsibility;
- Agents-Assisted Banking;
- Use of Third-Party Service Providers;
- Risk Management Program;
- Customer Protection and Awareness; and
- Branchless Banking Procedures.