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English Publications

Financially Inclusive Ecosystems

February 3, 2012

This Focus Note first describes the challenges of the broader financial inclusion landscape and then explores three promising roles government can play in developing more financially inclusive ecosystems.

Information Systems Technical Guide

January 9, 2012

The Guide is organized based on a four-step process aimed at procuring a new technology solution: project preparation, needs analysis, selection, and implementation. At the beginning of each section, a figure indicates which tool(s) accompany that section, the activities the institution should undertake, and the key considerations.

Trends in Cross-Border Funding

December 19, 2011

This Brief describes global trends in microfinance funding between 2007 and 2010.

Bank Agents

December 2, 2011

This Focus Note discusses the activities (and related risks) in which bank agents may engage, management and mitigation of agent-related risks, approaches to licensing and supervision of bank agent businesses, and possible corrective measures supervisors may take.

Latest Findings from Randomized Evaluations of Microfinance

November 29, 2011

This paper reviews the main results from randomized evaluations that measure the impact of microcredit and microsavings on business investment and creation, consumption, and household well-being. It also presents evidence from evaluations of products and delivery design and discusses the evidence on microinsurance products.

Incorporating Consumer Research into Consumer Protection Policy Making

November 11, 2011

This Focus Note describes CGAP's experience to date gathering qualitative and quantitative information directly from low-income consumers to inform financial consumer protection policy.

Advancing Savings Services

October 24, 2011

This resource guide is intended to gather in one source the issues funders need to consider when focusing on the expansion of voluntary savings mobilizations.

The Role of Funders in Responsible Finance

October 24, 2011

This Brief addresses the recent movement toward responsible finance, which has shaped the industry's belief that financial service providers have a responsibility to deliver financial services in a way that is transparent, fair, safe, and likely to generate benefits for poor clients.

Branchless Banking in Pakistan

October 11, 2011

This Brief highlights key challenges and opportunities that are likely to shape the branchless banking market in Pakistan in the near term.

A Survey of the Evidence on Over-Indebtedness

October 7, 2011

This paper is written primarily for microlenders and the institutions that fund them. We examine conceptual issues and the limited empirical evidence about over-indebtedness in microcredit markets.

Responsible Finance

September 12, 2011

This paper defines what we mean by responsible finance, both as an end-state vision and in terms of a pragmatic focus on client protection and social performance management. The paper explores responsible finance knowledge and practice, with a focus on three client protection strategies: industry self-regulation, government regulation and supervision, and improved consumer capability.

Emerging Lessons of Public Funders in Branchless Banking

July 25, 2011

This paper highlights emerging lessons from the public funders that have been engaged in branchless banking. The goal is to help other funders consider the role they might play in this area. Branchless banking offers the potential to fundamentally transform the way low-income clients can access financial services.

Measuring Changes in Client Lives through Microfinance

May 9, 2011

This Brief looks at the monitoring and assessment tools the microfinance industry uses to measure elements of social performance such as client poverty levels.

Foreign Capital Investment in Microfinance

May 9, 2011

Despite the financial crisis, in the past four years foreign investment in microfinance, including both debt and equity, has quadrupled to reach US$13 billion.

Cross-border Funding of Microfinance

April 18, 2011

This Focus Note draws on data from CGAP’s annual surveys on cross-border funding (2009, 2010) to provide an overview of the microfinance funding landscape and trends in cross-border funding.

Reaching the Poorest

April 18, 2011

This paper highlights the lessons learned from the CGAP–Ford Foundation Graduation Program, a series of 10 pilot projects in eight countries.

Annual Report 2010

April 1, 2011

This Annual Report presents CGAP’s work in fiscal year 2010 (July 1, 2009, through June 30, 2010). This work is described according to the key strategic areas set forth by CGAP’s members for 2003–2013.

Regulating Banking Agents

March 21, 2011

This Focus Note reviews global regulation of the use of agents by banks (and where noted, nonbank service providers) and focuses on four questions related to the safe and scalable use of agents.

Agent Management Toolkit

February 10, 2011

This guide presents practical advice to providers on how to build a viable network of agents, which is a critical component of a branchless banking service.

Microfinance Banana Skins 2011

February 2, 2011

Now in its third year, the report reflects changing perceptions of risk in a dynamic and fast-moving industry. Microfinance has come of age, and with that, new issues have arisen.

 
 
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