Branchless Banking Country Diagnostics
CGAP has partnered with DFID and the GSM Association to conduct diagnostic reviews of the regulatory environment for branchless banking approaches in Brazil, India, Kenya, Pakistan, the Philippines, Russia, and South Africa.
Branchless banking is defined as the delivery of financial services outside conventional bank branches using information and communications technologies and non-bank retail agents. Because of their potential to radically reduce the cost of delivery and increase convenience for customers, branchless banking approaches can expand coverage to new, previously unserved segments of the population. Technology can help a range of market actors to push the boundaries of access to finance, including not only banks but also microfinance institutions, mobile phone operators and technology companies.
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