Claudia McKay
Microfinance Specialist. Claudia works with the Technology Team, focusing on research areas related to the large-scale adoption and usage of branchless banking by low-income, unbanked people as well as the business case for agents.
Prior to working at CGAP, Claudia spent seven years working for Opportunity International, a global network of microfinance organizations providing more than 1 million of the world’s poor with financial services. Claudia worked as the director of product development for the global network, developing innovative financial products (such as agriculture microfinance, housing loans and index-based weather insurance) that meet the diverse needs of Opportunity’s clients. She also spent four years working as the head of microfinance banking at Opportunity Bank in Malawi, a commercial microfinance bank.
Prior to working with Opportunity International, Claudia was a management consultant with the Boston Consulting Group. In this capacity she worked with various Fortune 500 companies around the world in areas of organizational development, strategic planning, and marketing management. She holds an MBA from Oxford University and a bachelor’s degree in international relations from Claremont McKenna College.
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