IT for Microfinance Workshop Series

Though it is widely accepted that information systems are a key factor in improving efficiency and accuracy, increasing outreach and reducing costs for MFIs, technology is also consistently cited as one of the greatest challenges faced by MFIs around the world despite the efforts of many over the past decade.

CGAP and Grameen Foundation, supported by the MasterCard Foundation and the EU/ACP Microfinance Programme, are convening a workshop series to discuss the use of back office technology in microfinance. Participants will be drawn from four key groups with an interest in this issue:

• MFIs and MFI networks
• Funders, including investors and donors
• Experts, including consultants and multilateral agencies
• Vendors of IT solutions

ACTIVITIES

October 20-21, 2009: First workshop convened in Washington, DC. 

    Workshop Proceedings - DC (pdf)

December 8-9, 2009: A virtual conference took place on CGAP's Technology Blog. 

    Read the conversation

February 23, 2010: First of three regional workshops took place in Nairobi, Kenya.

    Agenda - Kenya (pdf)

    Pre-reading for Participants (pdf)

    Workshop Proceedings - Kenya (pdf)

    Proposed Action Matrix - Kenya (pdf)

April 20, 2010: Second regional workshop took place in Hyderabad, India. Notes to follow. 

    Agenda - India (pdf) 

    Pre-reading for Participants (pdf)

    Workshop Proceedings - India (pdf)

June 3, 2010: Third regional workshop in Lima, Peru. Notes to follow.

    Agenda - Peru (en español) (pdf)

    Información preliminar para los participantes (en español) (pdf)

    Los resultados del Taller - Perú (en español)(pdf)

    Matriz de Acciones (en español) (pdf)

July 7-8, 2010: Virtual Conference on CGAP Technology Blog

   Consolidated recommendations from regional workshops (pdf)