Mark Pickens

Microfinance Specialist. Mark coordinates the Technology Program's research agenda, which includes building CGAP's thought capital on customer adoption, developing the business case for agents, assessing government payments, and creating future scenarios for branchless banking. His work has been quoted in The Economist, The Banker, and CNN.com. Prior to joining CGAP, Mark worked as an independent microfinance consultant. His achievements include launching an award-winning web portal for progressive news in New York City and founding an enterprise that extended basic health care coverage in Madagascar. He holds a master's degree from Columbia University.