Making Money Transfers Work for Microfinance Institutions: A Technical Guide to Developing and Delivering Money Transfers

March, 2008     Jennifer Isern, William Donges, Jeremy Smith

This Technical Guide helps financial service providers determine whether they should offer money transfer services. And if so, it helps them determine what strategy, products, and institutional structure are needed to support a successful money transfer operation. Financial service providers that serve the poor are drawn to the money transfer market because it offers them the opportunity to fulfill their financial goals and their social objectives. As a fee-based product, money transfers can also generate revenues and bolster the bottom line.