The Guidelines on Mobile Financial Services (MFS) for the Banks were issued by the Bangladesh Bank via Circular 08/2011. They authorize bank-led mobile financial services by registered commercial banks and their subsidiaries, with approval from Bangladesh Bank.

The Guidelines are organized as follows:

• Introduction
• Issuance
• Purpose
• Scope
• Mobile Financial Services
• Permissible Models
• Regulatory Issues
• Selection of Partners/Agents
• Oversight Issues
• Security Issues
• Interoperability
• Customer/Employee Education and Awareness
• Complaints and Grievance Redressal Procedure