Lessons on Leadership: Turning Banking Upside Down

Lessons on Leadership: Turning Banking Upside Down
Brian Richardson is the founding director and CEO of WIZZIT - and still opens accounts for unbanked people. It's all part of being customer-centric, he says.

Brian Richardson is the founding director and CEO of WIZZIT - and still opens accounts for unbanked people. It's all part of being customer-centric, he says. Learn more in this interview with Richardson, one of eight interviews with leaders in CGAP's Lessons on Leadership & Customer-Centricity video blog series.

Camera: Ravi Lekhi, Yogesh Aggarwal
Editing: Yogesh Aggarwal

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