Nick Hughes
- Pioneer (Philippines) participated in a May 2016 learning visit to Zambia to learn from Zoona and other CGAP partners working on customer centricity.
- How do the poor manage their money? Here are four behaviors that commonly underpin their money management practices.
- Meet Lucien, a cocoa farmer in Côte d’Ivoire. Lucien uses an innovative mobile phone-based savings product introduced by Advans to help manage his finances.
- Finance numérique pour les cacaoculteurs en Côte d'Ivoire...
- A market systems approach to financial inclusion means considering all aspects of a market system. Funders have a key role to play as facilitators.
- Claire Burns (MetLife) and Ramesh Ramanathan (Janalakshmi) have successfully led and implemented a customer centric business model in their organizations.
- This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Kenya.
- This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Cote d'Ivoire...
- The Wasil Foundation offers an alternative, Sharia-compliant financing option for the country's 6 million smallholder farmers...
- CGAP hosted an event focused on tackling the concept of "customer centricity."...
- In August 2014, India's Prime Minister Narendra Modi announced a plan for comprehensive financial inclusion, starting with opening millions of bank...
- Digital data has the potential to transform financial services for the world's poor. But it isn't without risks...
- To get a better understanding of how smallholder farming families manage their finances, CGAP is conducting financial diaries research in Tanzania.
- Regulators around the world recognize the potential benefits of financial inclusion powered by mobile money. But with new technology comes new responsibility.
- Building a customer-centric organization is one thing. Transforming an existing organization into a customer-centric one is another. Radhakrishnan, the CEO of...
- In this interview, Coenraad Jonker, founder and CEO of TYME Capital, shares insights for leaders looking to embed customer-centricity in their organizations...
- In a speech at the 2013 CGAP Annual Meeting in Amsterdam, the Netherlands, Queen Máxima urged CGAP and its members to focus on two important priorities for the...
- Brian Richardson is the founding director and CEO of WIZZIT - and still opens accounts for unbanked people. It's all part of being customer-centric, he says...
- Winners and Finalists from the 2012 CGAP Photo Contest. Over 2,500 submissions were receieved from 80 countries.
- Winners and Finalists from the 2011 CGAP Photo Contest. Over 2,000 submissions were receieved from 70 countries.
- Winners and Finalists from the 2010 CGAP Photo Contest.
- Winners and Finalists from the 2009 CGAP Photo Contest.
- Winners and Finalists from the 2008 CGAP Photo Photo Contest.
- Winners and Finalists from the 2007 CGAP Photo Contest.
- Winners and Finalists from the 2006 CGAP Photo Contest.
- Michael Rizzo, Digital Media Coordinator at CGAP, was in Peru to document two days of visits to several of the communities participaing in the CGAP-Ford...
