Nick Hughes
- What is “India Stack”? How does it work? Check out this short animated video to learn more about India’s new financial infrastructure.
- CGAP and airtel applied the principles and tools of behavioral economics to the question of how to design a digital savings product for unbanked customers.
- Cash is king in Tanzania. But could bundling services, such as customer loyalty rewards schemes, to digital payment platforms entice merchants to go cashless?
- Amid rapid growth in digital financial service offerings, the Tanzanian government is racing to put in place a regulatory framework to protect consumers.
- Amid explosive growth in digital financial service offerings, the Chinese government is developing a regulatory framework to protect consumers.
- Mobile money and digital financial services have the potential to help families by providing them with better tools to save, plan and make education payments.
- Pioneer (Philippines) participated in a May 2016 learning visit to Zambia to learn from Zoona and other CGAP partners working on customer centricity.
- Meet Lucien, a cocoa farmer in Côte d’Ivoire. Lucien uses an innovative mobile phone-based savings product introduced by Advans to help manage his finances.
- How do the poor manage their money? Here are four behaviors that commonly underpin their money management practices.
- Finance numérique pour les cacaoculteurs en Côte d'Ivoire...
- A market systems approach to financial inclusion means considering all aspects of a market system. Funders have a key role to play as facilitators.
- Claire Burns (MetLife) and Ramesh Ramanathan (Janalakshmi) have successfully led and implemented a customer centric business model in their organizations.
- This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Kenya.
- Building a customer-centric organization is one thing. Transforming an existing organization into a customer-centric one is another. Radhakrishnan, the CEO of...
- In this interview, Coenraad Jonker, founder and CEO of TYME Capital, shares insights for leaders looking to embed customer-centricity in their organizations...
- In a speech at the 2013 CGAP Annual Meeting in Amsterdam, the Netherlands, Queen Máxima urged CGAP and its members to focus on two important priorities for the...
- Brian Richardson is the founding director and CEO of WIZZIT - and still opens accounts for unbanked people. It's all part of being customer-centric, he says...
- Winners and Finalists from the 2012 CGAP Photo Contest. Over 2,500 submissions were receieved from 80 countries.
- Winners and Finalists from the 2011 CGAP Photo Contest. Over 2,000 submissions were receieved from 70 countries.
- Winners and Finalists from the 2010 CGAP Photo Contest.
- Winners and Finalists from the 2009 CGAP Photo Contest.
- Winners and Finalists from the 2008 CGAP Photo Photo Contest.
- Winners and Finalists from the 2007 CGAP Photo Contest.
- Winners and Finalists from the 2006 CGAP Photo Contest.
- Michael Rizzo, Digital Media Coordinator at CGAP, was in Peru to document two days of visits to several of the communities participaing in the CGAP-Ford...
