Vijay Mahajan, Chair of Basix, welcomes a new customer to Sub-K, Basix’ new agent banking service in Panchlingala, a small village in Andhra Pradesh.
Only 4 million Kenyans have bank accounts. But 10 million people in the country now use the M-PESA money transfer service.
bKash, a mobile money service offered by BRAC bank in Bangladesh, is making it easier and cheaper for the urban poor to send money to family in rural areas, where financial
Regulators around the world recognize the potential benefits of financial inclusion powered by digital finance. But with new technology comes new responsibility.
Digital data has the potential to transform financial services for the world's poor. But it isn't without risks.
Credit: Switchyard Media
How are poor people able to create some financial predictability, when they face low and unpredictable income as well as unexpecte
This video is a part of CGAP’s ethnographic customer research focused on understanding the challenges and hopes of low-income customers in Kenya and Cote d’Ivoire.