CGAP's in-house expertise, combined with its ability to form business partnerships at local, regional, and international levels, uniquely positions it to deliver targeted training and technical assistance to microfinance institutions.

Information Systems Services (ISS) and CGAP's Information Systems (IS) Initiatives help MFIs implement high quality information systems that produce accurate, standardized data and that meet the growth objectives of the institution. Projects include funding for MFIs to obtain specialized technology consulting services, an e-marketplace for access to a range of IS products and for information-sharing among MFIs, and consumer reviews of off-the-shelf information systems. CGAP will also foster the availability of products that use industry data standards.

Microfinance Training Program at Boulder (MFT) is held every summer in Boulder, Colorado. CGAP staff serve as trainers at the highly acclaimed course, which focuses on program design, policy, and program management issues especially for donors and microfinance practitioners.

Skills for Microfinance Managers Training Program training curriculum offers short practical courses to managers of microfinance institutions to give them the skills and tools to improve the quality of their institution's services, financial performance, and outreach to poor clients. Courses are offered in Africa, Asia, Eastern Europe and the Newly Independent States by local training partners who have been thoroughly trained in CGAP's curriculum and teaching methodology.

MBA in Microfinance Programs Project addresses key challenges for the continued growth and development of the microfinance sector. Specifically these are the need to develop sufficient management capacity, and attract and educate visionary new leaders for the future. The Microfinance Management Institute (MFMI), a joint venture of CGAP and the Open Society Institute (OSI), implements and supports the MBA Project. The MFMI collaborates with globally recognized management schools to promote the development of a new body of academic materials and activities in research and teaching dedicated to microfinance management.

Product Costing Resource Center is a powerful tool that helps microfinance managers discover the the true cost of products. This resource center aims to facilitate the detailed cost analysis of microfinance products and also functions as a learning and knowledge exchange site on product costing in microfinance. It provides CGAP's product costing tool and the companion software for activity-based costing along with the results achieved by several microfinance institutions that have already tested the tool and specific training material based on the tool.