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03 August 2018
The CGAP Customer-Centric Guide explores challenges, strategies, and actions that lead to value for the business and for the customer.
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English (20 pages)
09 July 2018
Learn about how distributed ledger technologies can be applied to agricultural finance in developing countries.
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English (4 pages)
05 July 2018
This CGAP VI (FY 2019-2023) strategy articulates how CGAP’s work program is evolving in a period of rapid change.
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English (51 pages)
30 June 2018
The CGAP Charter as of June 2018.
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English (7 pages)
20 June 2018
Across Sub-Saharan Africa, new success stories are playing out, yet little is understood about the approaches many countries in the region have taken to develop inclusive payment ecosystems. CGAP set out to examine pathways to inclusive payment ecosystems in two Sub-Saharan African countries, Tanzania and Ghana, to learn from their experiences.
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English (36 pages)
19 June 2018
This is the story of how the United Nations Mobile Money for the Poor in Uganda worked with a coffee exporter to digitize one of the country’s most important cash crops. Learn about the dynamics of digitizing agricultural value chains and how organizations from different sectors worked to digitize Uganda’s coffee value chain.
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English (44 pages)
24 May 2018
CGAP shows how an enabling regulatory framework that is based on four enablers has contributed to advancing digital financial services in 10 countries.
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English (36 pages)
09 April 2018
This Brief explores the gender gap in financial inclusion among smallholder families in Tanzania and Mozambique through unique survey data that allow for a nationally representative look at smallholders.
Countries: 
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English (4 pages)
09 April 2018
New data show that 81 percent of women worldwide own a mobile phone. Although large gender gaps in mobile phone ownership persist in certain countries, mobile phones are more ubiquitous among women than are financial accounts.
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English (10 pages)
08 February 2018
The FY2017 annual report reflects our work during our current strategy period, CGAP V, in each of our eight initiatives.
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English (44 pages)

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