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04 August 2015
This paper draws from research conducted in Brazil, Colombia, Kenya, Mexico, Pakistan, Peru, the Philippines, Tanzania, and Uganda to look at how providers identify, classify, and manage risks related to the use of agents and how supervisors assess providers.
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English (49 pages) | French (55 pages)
05 March 2014
This case study tracks the design and implementation of the SAGE social transfer program in Uganda, highlights the experiences of various stakeholders and explains lessons learned.
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English (35 pages)
15 February 2006

In many countries, including Uganda, Bangladesh, and Bolivia, microfinance has become more competitive in recent years. Competition is generally expected to benefit consumers by offering a wider choice of appropriate products and providers, better service, and lower prices.

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English (32 pages) | French (20 pages) | Spanish (20 pages) | Arabic (16 pages) | Russian (16 pages) | Chinese (16 pages)
15 May 2000

Understanding client exit and nonparticipation can shed important light on the financial service preferences of clients and help programs learn about the limitations of their existing products and mechanisms. Such lessons can drive the development of innovative, demand-driven microfinance products and systems, benefiting both the institution and the clients.

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English (4 pages) | French (4 pages) | Spanish (4 pages) | Arabic (4 pages)
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