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Social norms can have a profound impact on financial inclusion for women because they can limit women’s ability to work outside the home, engage with male agents, or even own a phone. Knowing exactly how norms apply is critical for closing the gender financial inclusion gap.
As part of the Consultative Group to Assist the Poor’s (CGAP’s) work on customer empowerment, a series of consultations with financial services customers is being undertaken to try to understand the customer perspective on “customer empowerment.
This update of CGAP’s 2008 “Notes on Regulation of Branchless Banking in India” incorporates research conducted by CGAP in January 2010.
Islamic microfinance represents the confluence of two rapidly growing industries: microfinance and Islamic finance.
This Brief presents guidelines intended to help MFIs provide the appropriate range of emergency and longer term assistance to their clients, while helping both MFIs and donors ensure the ultimate mission of the MFI--to be a sustainable provider of financial services--is not compromised.