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21 July 2017
Social norms can have a profound impact on financial inclusion for women because they can limit women’s ability to work outside the home, engage with male agents, or even own a phone. Knowing exactly how norms apply is critical for closing the gender financial inclusion gap.
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English (4 pages)
30 May 2017
CGAP conducted a nationally representative survey of smallholder households in Bangladesh in 2016. The survey explored the agricultural and nonagricultural activities, financial practices and interests, and challenges and aspirations of smallholder families in Bangladesh.
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English (110 pages)
30 May 2017
This Data Set User's Guide provides information on the methodology used for the 2016 CGAP Smallholder Household Surveys in Bangladesh.
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English (156 pages)
11 October 2016
Innovations in digital finance can play a role in the Sustainable Development Goals' aim to “ensure inclusive and equitable quality education and promote lifelong learning opportunities for all.”
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English (10 pages)
06 March 2015
As part of the Consultative Group to Assist the Poor’s (CGAP’s) work on customer empowerment, a series of consultations with financial services customers is being undertaken to try to understand the customer perspective on “customer empowerment.
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English (14 pages)
10 June 2014
Pakistan is the second country selected for an I-SIP rapid research exercise. The main objectives of the research were to develop and refine the I-SIP Methodology, raise awareness of I-SIP linkages, and help Pakistani policy makers adopt the I-SIP Methodology.
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English (57 pages)
24 March 2014
To develop a deeper and organizational level of understanding customers, a cross-functional team at Janalakshmi, a microfinance institution in India serving over a million customers in urban areas, applied a design thinking process facilitated by innovation consultants.This brochure describes the process and the tool used to create customer profiles.
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English (16 pages)
15 January 2010
This update of CGAP’s 2008 “Notes on Regulation of Branchless Banking in India” incorporates research conducted by CGAP in January 2010.
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English (11 pages)
01 August 2008

Islamic microfinance represents the confluence of two rapidly growing industries: microfinance and Islamic finance.

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English (16 pages) | Spanish (16 pages) | Arabic (16 pages)
01 February 2005

This Brief presents guidelines intended to help MFIs provide the appropriate range of emergency and longer term assistance to their clients, while helping both MFIs and donors ensure the ultimate mission of the MFI--to be a sustainable provider of financial services--is not compromised.

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English (2 pages) | French (2 pages) | Arabic (2 pages)
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