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19 May 2014
This Brief highlights the case for social performance management and illustrates how financial services providers can embed responsible finance practices into service delivery and contribute to healthy market development.
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English (4 pages) | French (8 pages) | Spanish (8 pages) | Japanese (4 pages)
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01 October 2011

This Brief addresses the recent movement toward responsible finance, which has shaped the industry's belief that financial service providers have a responsibility to deliver financial services in a way that is transparent, fair, safe, and likely to generate benefits for poor clients.

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English (4 pages) | Spanish (4 pages) | French (8 pages)
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01 May 2011

Despite the financial crisis, in the past four years foreign investment in microfinance, including both debt and equity, has quadrupled to reach US$13 billion.

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English (16 pages) | French (16 pages) | Spanish (16 pages)
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01 May 2011

This Brief looks at the monitoring and assessment tools the microfinance industry uses to measure elements of social performance such as client poverty levels.

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English (4 pages) | French (8 pages) | Spanish (8 pages)
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iBook (230.21 KB) | Kindle (280.73 KB)
01 November 2007

This Brief discusses the industry's growing interest in social performance and new advances in measuring social performance and developing guidelines and tools for reporting.

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English (4 pages) | French (4 pages) | Spanish (2 pages)
01 May 2007

This Focus Note highlights the emerging emphasis on social performance in microfinance and reviews some of the assessment tools recently developed.

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English (12 pages) | French (16 pages) | Spanish (16 pages) | Arabic (12 pages)
01 October 2002

Knowing and understanding the components that contribute to transparency in microfinance is half of battle. It is also particularly useful to know how donor reports can enhance transparency for the whole microfinance sector. This Donor Brief provides suggestions for achieving better transparency in reporting.

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English (2 pages) | Arabic (2 pages) | Russian (2 pages) | Chinese (2 pages)
01 December 2001
The CrediAmigo microfinance program mounted by Brazil’s Banco do Nordeste (BN) shows how an international financial institution like the World Bank can be a useful catalyst in the development of microfinance retail capacity.
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English (24 pages) | Spanish (12 pages) | Arabic (12 pages)
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