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01 February 2011

This guide presents practical advice to providers on how to build a viable network of agents, which is a critical component of a branchless banking service.

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English (171 pages) | French (188 pages) | Spanish (109 pages) | Chinese (171 pages)
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01 May 2008

Access to financial services—whether in the form of savings, payments, credit, or insurance—is a fundamental tool for managing a family’s well-being and productive capacity.

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English (24 pages) | French (32 pages) | Spanish (32 pages) | Arabic (24 pages) | Russian (36 pages) | Chinese (20 pages)
15 April 2008

This Brief provides a quick look at the growing use of banking agents to extend financial services to low-income and poor people.

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English (2 pages) | French (4 pages)
15 January 2008
Most banks in Peru have tended to use banking agents fundamentally to shift low-value transactions away from the more costly branch channel and to extend the reach of their existing branches.
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English (2 pages)
01 October 2006

For poor people, “branchless banking” through retail agents may be far more convenient and efficient than going to a bank branch.

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English (16 pages) | French (20 pages) | Spanish (20 pages) | Arabic (16 pages) | Russian (16 pages) | Chinese (16 pages) | Portuguese (16 pages)
01 July 2004

Throughout the development of the microfinance industry, network support organizations (NSOs) have played a critical role in launching new institutions, developing standards, wholesaling funds, providing technical services, implementing knowledge management, and leading policy reform efforts.

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English (32 pages) | French (28 pages) | Spanish (32 pages) | Arabic (32 pages) | Russian (32 pages) | Chinese (32 pages)

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