Financial services providers for low-income customers typically believe that their business case is based on expanding the number of accounts or the number of transactions made by these customers. This is only part of the equation to business success.
Advances in digital technologies and the increased availability of data can be used to support low-income customers to do more than make payments. These advances can help them to make financial decisions and develop strategies to manage their finances.
This Brief explores the gender gap in financial inclusion among smallholder families in Tanzania and Mozambique through unique survey data that allow for a nationally representative look at smallholders.
New data show that 81 percent of women worldwide own a mobile phone. Although large gender gaps in mobile phone ownership persist in certain countries, mobile phones are more ubiquitous among women than are financial accounts.
This Brief presents guidelines intended to help MFIs provide the appropriate range of emergency and longer term assistance to their clients, while helping both MFIs and donors ensure the ultimate mission of the MFI--to be a sustainable provider of financial services--is not compromised.