CGAP today launched the Customer-Centric Guide, a web-based collection of toolkits and experiments to help financial service providers deliver products and services that better meet the needs of low-income customers.
Carolina Trivelli, an economist specializing in financial inclusion and the former Minister of Development and Social Inclusion in Peru, was elected chair of the Executive Committee for CGAP at its annual meeting on Thursday.
CGAP and the World Bank Group’s State and Peacebuilding Fund released a timely report that sheds light on the importance of quality financial services during periods of humanitarian crises.
No matter how well designed the technology, interoperability in digital financial services will not reach its full potential unless the right business structure and incentives are in place, CGAP found in its new report.
The report on microfinance investment vehicles (MIV), co-published by CGAP and Symbiotics, compiles and analyzes ten years of research on global microfinance funds.
CGAP and FarmDrive announced their partnership to explore the use of satellite-based imagery to help predict and solve the financial needs of smallholder farmers.
