Camilo Tellez-Merchan is a consultant whose work focuses on the use of the digital payments infrastructure in sectors such as energy, water and health.
Closer examination of the financial lives of the 13 million households receiving Bolsa Familia, shows huge variations in the way they manage their money. Although commonly grouped under the single heading of Bolsa Familia recipients, this part of Brazilian society is actually a collection of sub-groups with different financial needs and wants.
As our understanding of the factors that lead to customer adoption of branchless banking expands, there is a growing consensus that for international remittances services to reach a significant level of scale, they will require an existing mobile money ecosystem that allows for downstream transactions which give users access to a wider array of cost-effective services and products such as payments and access to savings.
