Chrissy Martin

Chrissy is an independent consultant currently working with CGAP's Policy and Distribution teams. She has specific experience integrating digital solutions into agriculture, humanitarian response, and resilience programs. She has worked across the digital finance ecosystem, including at the mobile network Digicel in Haiti, with the social enterprise Zoona in Zambia and Malawi, and with USAID's Digital Development team as a Senior Digital Finance specialist. As a consultant, her work has expanded to include issues pertaining to expanding access to formal means of identification and digital IDs with CGAP, USAID, the World Bank’s Identification for Development (ID4D) team, and the G20's Global Partnership for Financial Inclusion (GPFI) Roadmap for Financial Inclusion of Forcibly Displaced Persons (FDPs).

By Chrissy Martin


Beyond KYC Utilities: Collaborative Customer Due Diligence

CGAP has developed a typology to help policy makers and financial service providers evaluate the financial inclusion potential of a new range of collaborative approaches to customer due diligence to combat money laundering and terror financing.

How E-Commerce Is Transforming the Idea of the Rural Agent

E-commerce doesn't come up very often in conversations about agent networks for digital financial services - but it should.

Collaborative Customer Due Diligence: New Ways Forward

Financial services providers, regulators and financial intelligence agencies around the world are working more closely together on customer due diligence, often with the help of new technologies. How can financial inclusion benefit?

6 Things You May Not Know About Biometrics

Biometrics are likely the future of identification and identity verification, but it's important to understand their strengths and limitations to ensure they advance financial inclusion.

The Biometric Balancing Act in Digital Finance

Biometric technologies are facilitating the rise of collaborative customer due diligence. It is crucial to understand all aspects of biometric solutions – security, cost, convenience, inclusiveness and accuracy – and how prioritizing one may come with trade-offs to others.