Erin Stock
By Erin Stock
Blog
West Bengal Teacher Wins CGAP Photo Contest
Sujan’s photo was one of 3,303 submissions to this year’s Photo Contest and one of 27 winners selected by the judging panel.Blog
Lessons on Leadership: Reflections from Two Decades in Banking
What can leaders do to embed a culture of customer-centricity? Anil Kumar SG, who has 25 years of experience in banking, shares his ideas. Watch the video to learn more.Blog
Lessons on Leadership: The Power of Micro-Segmentation
Anil Gupta, of Aircel Limited, discusses how telecom companies like his use micro-segmentation to better serve customers and how financial service providers could, too.Blog
Lessons on Leadership: From Product-Centric to Customer-Centric
Intrigued by customer centricity, but not sure where to begin? Doug Leather, author of The Customer-Centric Blueprint, offers advice in this CGAP video blog series on customer centricity.Blog