Heather Clark
By Heather Clark
Blog
Capacity Building Markets: Few and Far Between
Why are there so few vibrant capacity building service markets for financial services providers? And why are these “few” so far ahead of the rest?Blog
New Directions for Funders: Insights and Perspectives
How can funders balance the need for flexibility and accountability requirements with partners while ensuring effective outcomes? The answer lies in defining a monitoring and impact evaluation system that includes a "theory of change," quick feedback loops and reasonable assumptions.Blog
Can SmartAid Improve Accountability within Funders?
Interesting lessons came out of the recent CGAP Aid Effectiveness conference where the SmartAid Index for Microfinance was featured.Research
Implementing the Client Protection Principles
This second edition reflects the developments in implementation and practices of the Client Protection Principles into investors’ policies and processes over the past year.Research