Jenny Morgan

Jenny Morgan joined CGAP to support the launch of the Gateway Academy, an online learning marketplace for financial service providers (FSPs) in Sub-Saharan Africa, where she managed the redesign of CGAP’s online Customers at the Center Course. From 2021 - 2025, Jenny was the Women’s Economic Empowerment (WEE) Lead for FinEquity, a global community of practice convened by CGAP, where she led a learning initiative to develop and test a theory of change and indicators to measure WEE through increased financial inclusion. 

Jenny has 20 years of experience facilitating learning and carrying-out evidence-based research on inclusive financial growth, WEE, entrepreneurship, market systems development, resilience, and food security. She has collaborated with the U.S. Department of the Treasury, USAID, the World Bank, Mercy Corps, Save the Children, Citi Foundation, and the Mastercard Foundation on a range of studies on the intersection of gender, financial inclusion, and resilience. She currently supports country and institutional level gender mainstreaming through women-centered financial product design, training, and peer learning with FSPs, investors, market facilitators, and governments.  

She previously managed initiatives to strengthen the operational, technical, and financial capacities of national microfinance associations and financial service providers to support inclusive economic growth. Jenny also worked in the domestic microfinance sector, where she ran a financial education and business advising program at ACCION New York, a microfinance institution serving small business owners in the five boroughs of New York City. Jenny holds a BA from Middlebury College and an MPA from New York University and is fluent in Spanish and Italian.