Jim Rosenberg
By Jim Rosenberg
Research
The Role of Mobile Operators in Expanding Access to Finance
The fact that mobile phones can be used as transactional devices doesn’t necessarily mean that the mobile operator needs to “own” the financial services.Blog
New CGAP Paper: Banking through Networks of Retail Agents
This Focus Note considers the issues, challenges, and opportunities of banking through networks of retail agents.Blog
Why Has M-PESA Become So Popular in Kenya?
Despite the cash float problems, the majority of customers in both the urban and rural areas assert that they prefer M-PESA over other money transfer services. This means that M-PESA must be offering them some kind of substantial benefit.Blog