Juan Carlos Izaguirre

Senior Financial Sector Specialist

Juan Carlos Izaguirre currently leads CGAP’s responsible digital credit work and provides regulatory/supervisory expertise to CGAP’s responsible digital finance ecosystems and supply-side gender-disaggregated data work. Previously, he led CGAP’s work on digital finance supervision, market monitoring, and outcomes-focused consumer protection. He has over 20 years of experience in digital financial inclusion, consumer protection, deposit insurance, and prudential regulation and supervision. He has worked with authorities and standard setters, including the Basel Committee on Banking Supervision, to develop and adopt responsible financial inclusion policy, regulation, and supervision. He has also led supervision training with Toronto Centre, Digital Frontiers Institute, Financial Stability Institute, and Boulder Institute of Microfinance. 

Before joining CGAP, Juan Carlos co-founded the World Bank’s Global Program on Financial Consumer Protection, where he co-authored Good Practices for Financial Consumer Protection, and led technical assistance for over 20 countries. Previously, he was a prudential and conduct supervisor at Peru's Superintendence of Banking, Insurance, and Private Pensions. 

Juan Carlos holds master’s degrees in international relations and public administration from Syracuse University, and a master’s in finance from Universidad del Pacífico of Peru. He served for ten years on the Board of GLOBE, the World Bank’s resource group for LGBT+ employees and allies.

By Juan Carlos Izaguirre

Blog

Analyzing Social Media to Spot Digital Consumer Credit Risks in India

Last year, news reports emerged of aggressive debt collection amid India's digital credit boom. New research shows that early warning signs on social media preceded the reports, highlighting the value of social media for consumer protection.
Research

Making Consumer Protection Regulation More Customer-Centric

With the customer outcomes-based approach emerging as a promising consumer protection paradigm, this research identifies the core components of the approach that help authorities make financial consumer protection regulation more customer-centric.
Blog

Risk-Based Supervision Is Key to Financial Inclusion in 2020 & Beyond

In developing countries around the world, inadequate supervision risks neutralizing regulatory reforms designed to spark innovation and advance financial inclusion. Here’s what the global development community can do about it.
Blog

Deposit Insurance: The Last Line of Defense for E-Money?

Should deposit insurance cover e-money? The answer may not be the same for every country, but here are two lessons that apply across markets.
Research

Deposit Insurance Treatment of E-Money: An Analysis of Policy Choices

The expansion of digital financial accounts among poor customers has raised the question of whether e-money should be covered by deposit insurance and if so, how. This Technical Note examines the options while arguing that deposit insurance should not be the first line of defense in many emerging markets.